SxS-1 Firmware Upgrade

 
September 27, 2010
 
RE: SxS-1 Memory Card Firmware Upgrade for MXF Recording Compatibility
 
 
Dear Valued Sony Pro Media Customer:
 
The purpose of this announcement is to inform you of a firmware upgrade for your SxS-1 Memory Card (MODEL: SBS-32G1). This ‘free of charge’ upgrade is required to enable customers who use Sony solid state memory MXF compatible hardware(e.g. PMW-500 or PDBK-MK1) to record in the MXF mode using the older SxS-1 cards, model SBS-32G1.
 
*NOTE:The newer SxS-1 cards, models SBS-32G1A/SBS-64G1A (comingOctober 2010), and all SxS PRO models, are MXF compatible and do not require this upgrade. XDCAM EX hardware* (e.g. PMW- EX1, PMW-EX3, PMW-EX30, PMW-EX1R, PMW-350, PMW-320, and PXU-MS240), that does not support MXF recording, does not require this upgrade to use the older SxS-1 cards, model SBS-32G1.    
 
 
To upgrade your SBS-32G1, please first backup the content on your cards, then delete the content and send them the address below so we may update the firmware on the cards. Your cards will be returned to you withintwobusiness days. 
 
 
SHIPPING ADDRESS
Sony New Zealand Ltd.
Akoranga Business Park
Akoranga Drive, Northcote
Auckland
Attn: Clive Cannon
 
IMPORTANT:  Please note that this firmware upgrade operation erases already recorded data on SxS-1 memory cards; therefore please make sure that data back-up is made “before” the cards are sent to Sony.
Sony shall not be responsible for any damage to, or loss of, recorded data.
 
If you, or any recipient of this notice, have any questions or need assistance in connection with this matter, please call A2Z on (09) 375 3085.